Who do I contact for technical support with Zoom?

For technical assistance with Zoom, please submit a Service Request or start a Live Chat with the UNCW Technology Assistance Center (TAC).

If you have any general Zoom support questions, you can also reach out to Zoom Support via their support page.

If I need help getting started with Zoom, who do I contact?

For non-technical assistance, you can always email the Office of Distance Education and eLearning (DEeL) at elearning@uncw.edu.

If students need help getting started with Zoom, please direct them to UNCW Technology Assistance Center (TAC).

If my students need technical support, who do they contact?

If your student experience any technical issues with Zoom, please direct your students to the UNCW Technology Assistance Center (TAC).

How do I know if Zoom is down?

To check if the Zoom service is down, please check out status.zoom.us. This site will let you know all the current Zoom issues.

Don't see what you are looking for on this page? No worries, DEeL is here to help! You can schedule an appointment with us today by clicking the "Contact DEeL Team" button down below or you can email us directly at elearning@uncw.edu.

🧭 Contact DEeL Team

For technical assistance, please contact UNCW Technology Assistance Center (TAC).

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